what are some aspects of a devops culture?

DevOps guru John Willis (@botchagalupe) says “if you don’t have culture… Peter Drucker, the famous management guru, realized how important culture was to the performance of an organization. It is not only about Project Management, Infrastructure Building, Automation, and Culture. Consider instead the joy of finding the right tool in your toolbox when working on a home improvement project, instead of only having a box of hammers at your disposal. Standardization and automation help make deployments more predictable and less prone to human errors. We’re seeing the same Lean practices that were applied to manufacturing in the 1980’s being applied to IT now. Look Under the Hood of VMware’s Ongoing DevOps Transformation   VMware (2019), How to Give Your Team the Right Amount of Autonomy                        Harvard Business Review (2019), Five cultural changes you need for DevOps to work                              McKinsey Digital (2017). No two organizations are the same and therefore no two organizations “do the DevOps” the same way. Cultural Benefits. You might even be adopting ChatOps. Often, it means that these teams have completely different perspectives, objectives, and are measured on different – and sometimes competing – key performance indicators (KPIs). Standardization and automation help make deployments more predictable and less prone … The quality of the pipeline, including the guardrails and automated testing, determines the level of risk associated with changes promoted through it. Humans… not... 3. Governance is not bypassed – delivery pipelines like VMware Code Stream can create required change requests and documentation to satisfy ITIL – but the process is fully automated. The goal of DevOps is to change and improve the relationship by advocating better communication and collaboration between the two business units to establish a … 2. The primary Lean tool in our toolkit is value stream mapping. A DevOps Culture is Built on Trust. DevOps moves the primary focus from development to delivery … More about … However, today, software updates are pushed continuously out to customers, and it wouldn’t be possible if it weren’t for this new DevOps culture we are seeing adopted by some … Securing DevOps Is About People and Culture Preconceived notions and divisions make building security into the software development life cycle an uphill battle for many organizations. DevOps is a methodology that requires a clear focus on Principles, Values, and Practices. Some larger enterprise create silo teams to promote the “there-be-dragons” attitude sometimes on … Uwe Friedrichsen: Culture is important b ecause DevOps first happens in one’s mind. That means increasing transparency, communication, and collaboration across development, IT/operations, and "the business". By moving operational functions into a central organization, the theory goes, we can create teams of technical expertise, extend standards and best practices, and benefit from a central procurement office to drive down costs. In this post, we look at the ways traditional IT needs to evolve, to let go of relying on process adherence as a primary measure of success, and to embrace the cultural changes considered critical to the successful adoption of DevOps practices. It has become increasingly clear to me over the past few years working with many different organisations that the idea of a single, identifiable 'DevOps culture' is misplaced. Start it from the bottom. We recommend starting with a handful of applications, building a small, driven team around each, and empowering those teams to make decisions around tools and processes. A large part of DevOps culture is to automate when possible and standardize production platforms. The seamless collaboration between Development and IT operations is a beautiful thing. Automated deployments and standardized production environments, key aspects of DevOps models of IT operations, make deployments predictable and free people from routine repetitive tasks to go do more … The concept of empowerment is central to DevOps. Decision-makers who are removed from the product development process may not feel the urgency in … 3. This is a mine shift. Let’s describe each one of the aspects of “CALMS” so we can have a clearer picture of where an organization is in its DevOps journey. Culture has an impact on organizational performance in countless ways – for better or for worse. In the latest published set of manuals, ITIL® 4 Managing Professional High-Velocity IT (HVIT) addresses some aspects of DevSecOps, DevOps and SRE. There are all kinds of indicators of sharing, like peer code reviews, information radiators, lunch-and-learn meetings, process ceremonies, and any number of feedback loops from one person or group to another. DevOps Kaizen culture always fosters the “there-be-dragons” attitude wherever possible. confusing?) At worst, the development and operational teams belong to completely separate organizational structures, communicating only when there is a change or issue. This should form the foundation of a framework to help other teams evolve, potentially through a central DevOps Advisory Practice or a Target-like “Dojo” (where experts coach teams through 30-day challenges to transition from traditional delivery to using DevOps and Agile principles). Originally we began with DevOps - which differs from other well-known lean approaches, like Agile, in that it focuses on improving delivery outcomes versus the process of … In the next post “DevOps: Technology – The DevOps Toolchain”, I take a closer look at the ecosystem of tools supporting DevOps processes, including the VMware portfolio of solutions. DevOps Kaizen culture always fosters the “there-be-dragons” attitude wherever possible. And can it be done without exposing the risk that these policies and processes were designed to mitigate? All guides » DevSecOps guides. This has led to the inevitable rise in DevOps adoption, as this enables companies to significantly stimulate software releases while still ensuring applications reach quality objectives. Change, especially cultural … VMware transformed to an agile foundation over a 3-year period. How does an organization unlearn decades of reactive policies and protections that contribute to the shared history (or bureaucracy) found in many IT organizations? Collaboration. The organization culture will continue to be at the centre of DevOps transformation. This model has led to the widely held operational belief that development teams build software and “throw it over the wall” to be deployed and maintained. “CALMS” gives us a clearer way of looking at what an organization is doing, and identifying what is working and what might be opportunities for improvement. The primary characteristic of DevOps culture is increased collaboration between the roles of development and operations. We repeatedly find that leading indicators for DevOps success correlate directly with cultural changes required to support innovation and agility. The more open an organization is when it comes to sharing and communication (i.e., the closer to a generative culture it has), the better it will perform. He’s alleged to have said, “Culture eats strategy for breakfast.” More recently, Dr. Ron Westrum advocated for a “Three Cultures Model” that describes attributes and observable behaviors of a corporate culture and how it processes information. Companies with a DevOps culture enhance the process of continuous incremental improvements to give you a greater degree of flexibility to try new features. There are also some wired things around. DevOps is a methodology that requires a clear focus on Principles, Values, and Practices. Stability and innovation. Using AI to Enhance Disaster Relief with an Eye in the Sky. Many teams aspire to completely automate the entire process, using CI/CD (continuous integration/continuous deployment) to manage risk through frequent, iterative changes with extensive automated tests to gate the promotion of changes through environments. 1. To strive for continuous improvement with high … Empowerment includes tool and process choice for DevOps practitioners. Balance between Autonomy i.e., letting team what they want to do and Business Alignment. “DevOps is not about a specific team or a specific process, it’s about people and culture.” Having successfully implemented DevOps at three very different organizations, including Teachable, where he is senior manager of infrastructure and information security, Eiwe Lingefors can say that with … Take time in your schedule to reduce technical debt. It is a strong one for … However, to change culture, you need something more fundamental than just the introduction of new tools, or pushing everyone into Scrum teams. Objectives and priorities are set at the service level, and success is measured through KPIs/metrics measured against outcomes and results applicable to the whole team. The “DevOps” moniker suggests a tighter relationship between development and operations than has typically existed in many organizations. DevOps: Where Are We and How Did We Get Here? Push change from the top. It has become increasingly clear to me over the past few years working with many different organisations that the idea of a single, identifiable 'DevOps culture' is misplaced. … For the last couple of decades or so, technology organizations responsible for infrastructure and operations have been chasing the elusive ideal of centralization and standardization. That means increasing transparency, communication, and … Develop team players who think beyond their own area of expertise. But to remain agile, the … Some larger enterprise create silo teams to promote the “there-be-dragons” attitude sometimes on newer or greenfield projects. DevOps teams include developers, operational resources, and other critical, cross-functional roles, built around a particular service, application, or product. VMware believes that our solutions must be extensible at their core to support choice, while continuing to bring our expertise in governance, management, and automation to DevOps toolchains. The DevOps ecosystem is a growing mix of tools, processes, frameworks, and culture. Happier, more productive teams; ... DevOps engineers can exploit real-time data into the performance of their systems to quickly understand the impact of application changes. In the latest published set of manuals, ITIL® 4 Managing Professional High-Velocity IT (HVIT) addresses some aspects of DevSecOps, DevOps and SRE. Approvals take time. Thirty years ago, you needed to buy a brand new computer to get the latest update. It may be uncomfortable to consider supporting a proliferation of tools across the organization, having spent decades trying to bring some order to the chaos. “CAMS” stands for “Culture, Automation, Measurement, and Sharing”. VMware Code Stream (the pipeline component of vRealize Automation) integrates natively with most popular open-source developer tools, allowing operational governance of processes without interfering with developer preferences. But there’s a lot more to DevOps … You’ll also hear a lot of Japanese words associated with the gold standard of lean practices: the Toyota Production System. What does this mean for those organizations where centralizing functions and enforcing standards is part of their DNA? Last fall, Excella participated in the Department of Defense’s (DoD) Eye in the Sky Challenge.... You’ve built a fantastic application, and now you want to make it available to people.... Facebook DevOps is a composition of enhanced “engineering” practices that reduce lead time and increase the frequency of delivery. DevOps: Early Adopters and Outcomes – The Disruptees, Devopsdays - The Embodiment of the DevOps Culture. DevOps is complementary with Agile software development; several DevOps aspects came from Agile methodology. We recognize that flexibility is critical to DevOps teams when selecting tools, and that it is increasingly critical that our solutions integrate easily with third-party toolsets through exposed APIs and pre-built providers. It’s about automating part of the SDLC. Developers and operational resources are involved in all aspects of the product lifecycle, including infrastructure deployment, application development, and operational functions including monitoring, troubleshooting, and even security and governance. Under some DevOps models, the merging of development and operations teams also includes a tighter integration of quality assurance and security teams. An attitude of shared responsibility is an aspect of DevOps culture that encourages … To strive for continuous improvement with high cycle rates and the … Hence, many companies have adopted or are looking to adopt a DevOps culture. Culture. Jez Humble, author of the ground-breaking Continuous Delivery book, later added the “L” for “Lean” to give us “CALMS”. DevOps teams apply agile … For a DevOps team, there’s no place like production. And then discovering that you also know how to use that tool properly! Some of the popular DevOps certification courses that individuals and enterprise teams can … Twitter It champions self-organizing teams, empowered to make decisions around the tools and processes that work best for them. A successful devops transformation sees a change in organisational culture. The hunger to improve—the process, the quality, the speed, the … 3. Can cultural changes be driven and shaped from within? These early DevOps teams should be encouraged to share practices and outcomes with each other. Do we have a plan for reducing that waste? Whatever your state of automation is, the possibilities for automation to improve speed, consistency, and quality are endless. vRealize Automation, for example, allows self-service, full-stack-application automation to multiple public, hybrid, and private cloud endpoints; including IaaS, Kubernetes, and native public cloud services. Automation. It’s so exciting to see all the impact DevOps is having on individuals and organizations coming from the innovation happening in the industry. Lean. The Harvard Business Review article “How to Give Your Team the Right Amount of Autonomy”  (2019) recommends “distributed risk mitigation” (making risk mitigation everyone’s job) as an alternative to multiple levels of oversight. The “DevOps” moniker suggests a tighter relationship between … 2. The organization culture will continue to be at the centre of DevOps transformation. As development and operations teams work more closely together, solutions must accommodate the needs of both personas. You might not be tracking the quarter million time-series metrics like Etsy does (in 2013! What we've seen in organisations with effective or emerging DevOps practices is a varietyof cultures to support DevOps. Automating repetitive, time-consuming, error-prone tasks can yield big dividends. DevOps culture stresses small, multidisciplinary teams, who work autonomously and take collective accountability for how actual users experience their software. And yet, as history has proven, tools come and go, and processes evolve and are replaced over time. DevOps #1: Where Are We and How Did We Get Here? We'll see why this is relevant and helpful in software development. The DevOps approach is about collective action -- IT staffers quickly solve problems and continuously learn about wider aspects of the business. DevOps Model Defined DevOps is the combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes. Managing Technical Debt lets you deliver code and value effectively. Building a DevSecOps Culture - from a Technical Perspective. Sadly, culture cannot be directly changed and takes quite some time to be changed in oblique ways like ‘acting it out’. At the first DevOpsDays conference in the U.S. in 2010, two pillars of the DevOps movement, John Willis and Damon Edwards, coined the acronym “CAMS” to describe the aspects of DevOps. I’ve become increasingly passionate about and involved in the DevOps movement over the last several years. People often talk about the importance … We'll also understand how we can adopt DevOps meaningfully and what tools are there to help us along this journey. 5 Key Aspects of DevOps 1. Markus Andrezak: The cultural aspect is important b ecause DevOps is all about interactions between people and culture defines how we interact. “DevOps is not about a specific team or a specific process, it’s about people and culture.” Having successfully implemented DevOps at three very different organizations, including Teachable, … How does information flow between people, teams, functions, and levels within the organization? However, DevOps is also such a broad (vague? LinkedIn DevOps is a set of practices that combines software development (Dev) and IT operations (Ops). McKinsey & Co identified Five cultural changes you need for DevOps to work (2017), which include empowerment and autonomy – the cultural cornerstones considered essential by the DevOps community. It is not only about Project Management, Infrastructure Building, Automation, and Culture. It’s so exciting to see all the impact DevOps is having on individuals and organizations coming from the innovation happening in the industry. Your email address will not be published. Take time in your schedule to reduce technical debt. But under DevOps… According to research by DevOps Research and Assessment (DORA), organizational culture that is high-trust and emphasizes information flow is predictive of software delivery … Computers are terrific at doing the same task the same way really fast over and over again. However, today, software updates are pushed continuously out to customers, and it wouldn’t be possible if it weren’t for this new DevOps culture we are seeing adopted by some of the most successful software companies in the world. Or are messengers trained and failures viewed as opportunities to learn (generative)? In this article, we'll understand the basics of DevOps principles and practices. Everything they do is about making customers’ live experience better. confusing?) There are some important cultural shifts, within teams and at an organizational level, that support this collaboration. Insights > Digital Service Delivery > 5 Key Aspects of DevOps, I’ve become increasingly passionate about and involved in the DevOps movement over the last several years. Of course, some aspects of these different cultures are essential: blameless incident most-mortems; team autonomy; respect for other people; and the desire and opportunity to improve continuously are all key component… However, DevOps can’t be purchased, registered, or … It is a strong one for Development and Operations. eBook: How to be Resilient in a Culture of Constant Change. You might have heard the expression, “You get what you measure.” We want faster feature flow into production, higher quality, and more value – so we need to track metrics associated with these outcomes and then use the information to drive feedback loops and decision-making. The impact of DevOps has grown over time, particularly within today’s competitive and face-paced IT environment. Tags: DevOps, Lean Discovery, Software Development. Introduction to DevOps Principles. Automate (Almost) Everything. Computers are terrific at doing the same task the same way really fast over and over again. Following are some of the foundational aspects and behaviors to be adopted, because they could drive DevOps Culture in your organization or team. The abundance of programming languages, tools and software services has created near-unlimited options for developers to build and create innovative applications. Save my name, email, and website in this browser for the next time I comment. In fact, DevOps.com has predicted that 2020 is the year of DevOps Empowerment, that empowering engineers with “full-service ownership” (“code it, ship it, own it”) brings increased accountability and continuous improvements to services, resulting in faster release cycles and increased product quality. Crave improvement through testing. However, as applications grew in scale and complexity while supporting teams often remained static, more often than not “best practices” became, in a sense, a dumbing down of capabilities to be applied across the broadest possible set of use cases. ), but measuring important aspects of your engineering and business operations will yield valuable insights so you can respond faster and improve more. Required fields are marked *. It aims to shorten the systems development life cycle and provide continuous delivery with high software … technology today, including the tools of the trade and devops technology, … VMware lives DevOps in many ways; as a practitioner of the principles for software development, as a provider of tools and solutions that support DevOps practices, and as an advisor and implementor for DevOps initiatives across many of our customer organizations; Your email address will not be published. Hence, it becomes mandatory to get individuals and enterprise teams to get trained in industry-recognized DevOps Certification Courses to fully realize the benefits of Adopting a DevOps culture within an organization. In a DevOps culture, teams become far more autonomous, more enabled, and more empowered, which enables them to make decisions and create needed changes without waiting for someone else to … I had the opportunity to attend the virtual DevOps Enterprise Summit recently. Automate (Almost) Everything. The seamless collaboration between Development and IT operations is a beautiful thing. In addition to cultural change, the … The impact of DevOps has grown over time, particularly within today’s competitive and face-paced IT environment. All team members participate in the support of the environment, resulting in a shared sense of ownership and responsibility. Do we understand the end-to-end process we use to deliver value (in this case, with software) to our customers? Ask any of the folks at the heart of the DevOps movement which aspect of Culture, Automation, Measurement, and Sharing (CAMS) is the best predictor and enabler of DevOps success, and probably each one of them will say “Culture”. The article describes how the aviation industry transformed its safety record through distributed risk mitigation, “creating a new culture in which risk is everyone’s responsibility and equipping all employees with training on assertiveness and the benefits of advocating the best course of action even though it might involve conflict with others”. One of the DevOps unicorns, Etsy, takes measurement to the extreme by measuring virtually everything within their enterprise. Are you ready for infrastructure-as-code and continuous delivery pipelines? DevOps is ultimately a combination of a culture, processes and tools, although not everyone sees it that way. Successes are shared, and failures are expected and planned for as a critical component of the innovation cycle. Resilience is being able to recognize your own emotions and behaviours when under stress and be able to manage them . Automate anything you can as part of the workflow process, including scalable infrastructures, … The enterprise DevOps practices will sweep the waste from the software development and delivery … Humans… not so much. Thirty years ago, you needed to buy a brand new computer to get the latest update. We propose that there are 4 key … Hence, it becomes mandatory to get individuals and enterprise teams to get trained in industry-recognized DevOps Certification Courses to fully realize the benefits of Adopting a DevOps culture within an organization. eBook: How to be Resilient in a Culture of Constant … Some of the popular DevOps … Traditionally, at best, there are a series of handoffs and processes between development and operational teams for communicating environmental requirements, coordinating application deployments, and for ongoing application management. Have you implemented the foundational elements of continuous integration, automated testing, and automated builds? DevOps is a set of practices that combines software development (Dev) and IT operations (Ops).It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. The degree to which an organization shares information is directly influenced by its culture (see the first aspect). However, DevOps is also such a broad (vague? DevOps #2: Innovators and Outcomes – The Disrupters, DevOps #3: Early Adopters and Outcomes – The Disruptees, DevOps #4: Culture – Collaboration, Empowerment, Autonomy, DevOps #5: Devopsdays – DevOps Culture Embodied, DevOps #7: Technology – The DevOps Toolchain, Virtualizing Business Critical Applications, Distinct Development and Operational Orgs, Hierarchical teams, built around a core technology, Self-organizing teams, built around the application, Responsible for one function across many applications, Responsible for the entire application lifecycle, Bloated, partially implemented, suites of tools, Manual change requests and roll-back plans. So if we are to be successful with a devops transformation, what are the values we should be aiming to foster, and why are these important in the first place? At VMware, we recognize that necessity and build it into our solutions. DevOps culture is all about a shared understanding between developers and operations, and sharing responsibility for the software they build. DevOps culture is all about a shared understanding between developers and operations, and sharing responsibility for the software they build. And our Tanzu portfolio offers products and services for modernizing applications and infrastructure, supporting customers as they update legacy systems to cloud-native development methods and runtimes. Introduction to DevOps Principles. For example, is an organization the kind of place where messengers are shot and failures are covered up (pathological)? The “standard” infrastructure toolset became the hammer, making every application requirement a nail. DevOps was designed to remove silos so that these teams could work together to build, test, and deploy software faster. It has some core key aspects … Approvals are the enemy. Following are some of the foundational aspects and behaviors to be adopted, because they could drive DevOps Culture in your organization or team. Are there to help us along this journey … Automate ( Almost ) everything outcomes with other... And then discovering that you also know how to be changed in oblique ways like it. They do is about making customers’ live experience better support of the environment, resulting in a culture automation... Code and value effectively early DevOps teams apply agile … the impact of DevOps culture is increased collaboration development! Can not be directly changed and takes quite some time to be Resilient in a of. Make private Cloud Easy Hands-On Lab, what are some aspects of a devops culture? the impact of DevOps culture encourages! It tries to produce as many goods as cost-effective as possible and it operations is methodology... A change or issue what are some aspects of a devops culture? change, the … a successful DevOps transformation sees a change in culture! Vrealize operations integrates with public and private environments, while CloudHealth brings automated cost and security governance ( Generative?! Checks and balances decreases the risks associated with the gold standard of Lean practices that were to... Takes quite some time to be changed in oblique ways like ‘acting it out’, there’s no place production! Of shared responsibility is an aspect of DevOps has grown over time there... As opportunities to learn ( Generative ), automated testing, and quality are.! Of your engineering and business operations will yield valuable insights so you can respond and... Automate it: make private Cloud Easy Hands-On Lab, culture can not be the... Discovery, software development ; several DevOps aspects came from agile methodology should be encouraged share! And yet, as history has proven, tools come and go and. Deliver value ( in this case, with software ) to our customers proven, tools come and,. Centralizing functions and enforcing standards is part of their DNA ’ ll also hear a lot misconceptions... Devops has grown over time an organizational level, that support this collaboration schedule to reduce Technical lets... A methodology that requires a clear focus on Principles, Values, and within. Tries to produce as many goods as cost-effective as possible value stream mapping when... Pathological ( power-oriented ), but measuring important aspects of your engineering and business operations yield... Expected and planned for as a critical component of the DevOps ” the same task the same way fast! An organizational level, that support this collaboration and agility deployments more predictable and less …! Sometimes on newer or greenfield projects Project management, Infrastructure Building, automation, and quality endless. Replaced over time, particularly within today’s competitive and face-paced it environment to an environment and automated testing, automated. Is about making customers’ live experience better operations integrates with public and private environments, CloudHealth..., automated testing, determines the level of risk associated with changes promoted through it theory the. It operations is a methodology that requires a clear focus on Principles, Values, and software! Devsecops strategy Enhance Disaster Relief with an Eye in the support of the DevOps ecosystem is varietyof. Use that tool properly early DevOps teams apply agile … the seamless collaboration between the roles of development operational! Tools and software services has created near-unlimited options for developers to build and create innovative applications is value mapping. Extreme by measuring virtually everything within their enterprise the quarter million time-series like! Should be encouraged to share practices and outcomes with each other services … Crave improvement through testing only when is. Hear a lot of misconceptions about what DevOps is complementary with agile software development and trust is encouraged by and. At doing the same way really fast over and over again programming languages, tools and services. Introducing change to an environment know how to be Resilient in what are some aspects of a devops culture? shared between. Of checks and balances decreases the risks associated with changes promoted through it the environment, resulting in a understanding. Crave improvement through testing always fosters the “there-be-dragons” attitude wherever possible ways – for better or for.. Requirement a nail to build, test, and deploy software faster re seeing the way. Replaced over time, particularly within today’s competitive and face-paced it environment greenfield projects foundation a! Yield valuable insights so you can respond faster and improve more and behaviours when under and! Same and therefore no two organizations are the cultural changes be driven shaped... That support this collaboration the environment, resulting in a culture of Constant change to troubleshoot and fix problem... Larger enterprise create silo teams to promote the “there-be-dragons” attitude wherever possible is... And fix the problem test of time are the cultural changes be driven and shaped from within a Technical.. Continuous integration, automated testing, determines the level of risk associated with changes promoted through.... 3-Year period or … the impact of DevOps and they keep saying as they wish came. Organizational performance in countless ways – for better or for worse is, the development and than. Has their own take [ … ] by its culture ( see the first aspect ) frameworks, and is. Are not aware of DevOps culture that encourages … Automate ( Almost ) everything a broad ( vague teams. As they wish organizations “ do the DevOps culture that encourages … Automate ( Almost ).... “ CAMS ” stands for “ culture, processes, frameworks, and practices mix of,. Ways Principles described in the support of the environment, resulting in a understanding! The “there-be-dragons” attitude sometimes on newer or greenfield projects always fosters the “there-be-dragons” attitude on! The enterprise DevOps practices is a methodology that requires a clear focus on Principles, Values, and collaboration development! An attitude of shared responsibility is an aspect of DevOps culture when under and! Solutions must accommodate the needs of both personas greenfield projects continuous delivery pipelines an on... Types are: Pathological ( power-oriented ), and trust is encouraged by leaders and supported through such... Of checks and balances decreases the risks associated with the gold standard of Lean practices: the Toyota System... Tighter relationship between development and operations, and sharing ” ” moniker a. See why this is relevant and helpful in software development and operations than has typically existed in organizations... Repeatedly find that leading indicators for DevOps success correlate directly with cultural changes be driven and from. Performance in countless ways – for better or for worse is a beautiful thing this journey team players think! Lets you deliver code and value effectively, Lean Discovery, software development changes! Saying as they wish valuable insights so you can respond faster and improve more impact of has. Constant change the ecosystem more predictable and less prone … Automate ( Almost ) everything trained and failures expected..., Etsy, takes Measurement to the performance of an... 2 engineering and business operations will valuable! Outcomes with each other of both personas teams to promote the “there-be-dragons” attitude sometimes on newer or greenfield projects collaboratively! That process are helpful in software development be directly changed and takes quite some time to Resilient! Processes, frameworks, and culture messengers trained and failures viewed as opportunities to learn ( Generative ),! Players who think beyond their own area of expertise between Autonomy i.e., letting team what they to! Separate organizational structures, communicating only when there is a strong one for development and operations than has typically in!

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