xfinity captive portal not loading

ExtremeCloud Captive Portal Page not loading on the client device. This post is now closed. It should be easier to tell a fake when it doesn't respond appropriately, i.e. Comcast, just when is your team going to get around to fixing this problem? On that discussion, somebody posted some threads from the Sophos forum and somebody else suggested I remove the AV software I had … In most cases, user report that they are able to connect their devices to it, but there’s no Internet access whatsoever. Wireless works fine on the laptop to my home router, hidden SSID and WPA2 etc. So yesterday I did a hard reset on our dual band 802.11ac xfinity router, and now the setup page for the router won't load. We're using an asa firepower 5515 which it's sfr is managed by a firesight management center vm. The IP address leased to your computer by the public Wi-Fi’s router might have expired and that is why the captive portal is not coming up. Hello I'm trying to connect my nano travel router to an Xfinity hotspot to extend the Xfinity range into the back of my room. Not sure what × Environment ExtremeCloud Captive Portal Lightspeed Firewall Cause Firewall is blocking IP addresses needed for the captive portal to function. Thanks! Welcome to the Xfinity community! I'm fairly sure I went through this whole thing less than a year ago because I forgot the gateway password, but I forgot what I did or the problem is worse. If you’re using a VPN while trying to connect to Xfinity WiFi, use a smart VPN like Speedify. When the captive portal sign in page doesn't display, you are not able to access the Internet. Question: Q: Captive Portal at Public Wifi Spots not Loading Hi, So, I am staying at a hotel that has free wifi with no password required. It's more like a sign in sheet. It went through the setup process and gave me a green check mark and "your wifi is Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Some users have had success using a travel router connected to the captive portal and then You can work with your IT guys to make this happen. So yesterday I did a hard reset on our dual band 802.11ac xfinity router, and now the setup page for the router won't load. The whole point of the factory reset was to get into 10.0.0.1 because i forgot the password, but now I'm stuck on this thing. If you are having issues displaying the Xfinity captive portal page, try and reload the login page or try rebooting your device. You have to hold the reset button for 30 seconds until the light shutS off. The gstatic url, 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the gif of a loading icon spins for hours. I factory reset my modem, which feeds into my eero. Bypass Login portal,captive portal on a student wifi. It is supposed to load the Captive Portal Page every time the user tries to log in. Get the most out of Xfinity from Comcast by signing in to your account. have issues getting the captive portal to pop up the splash page immediately after logging on to a WiFi network with the portal enabled. it is looking for Hi @Comcast_Michael Unfortunately, that wasn't overly helpful. Same exact thing was happening to me. I've already power cycled the modem for 15 seconds and it didn't do anything. If you have questions about your services, we're here to answer them. Our clients can connect to this network however Google / browsers homepage is loading and NOT the "Login Page" we configure. The gstatic url, 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the pfsense 2.4.4 - Portal Cautivo con Autenticación HTTPS Playlist: https://www.youtube.com/playlist?list=PLdtRZtGMukf6sB7wuQQcS811hVEJn5tEl In the vast majority of reported cases, affected users are saying that the hotspot used to work before breaking abruptly. Captive networks are also called "subscription" or "Wi-Fi Hotspot" networks. Our community is your official source on Reddit for help with Xfinity services. On web login, it does not recognize my account at all (i.e. To resolve the captive portal issue with Chrome OS 62, try allowlisting "alt*.gstatic.com". As a result, you are served the target page immediately, without ever having loged in. Occasionally, several users report the Xfinity wifi login page won’t load. I set the Captive Portal page on the IAPs to the domain name instead of the IP and it loads in Chrome, but when they try to login after being confirmed by their sponsor, it goes to that same "Connect to Wi-Fi page". I don't even care about setting up a wifi network, I just want to get into 10.0.0.1 so I can enable bridge mode, upnp, and forward som ports. And hurriedly re-setup my networks. See how to fix the blocked Internet easily while staying secure online. The Google Home or Google Chromecast devices do not support using a captive portal type login like the one in your screenshot. Should you experience further issues, please create a new post. For months the connection on my laptop would cut out every 5-10 minutes or less, and I've tried pretty much every solution on the internet. However, from the provider’s point of view, that largely defeats the purpose Università della Tuscia VT This video is unavailable. We're all having problems logging into our account and it has been more than a week already. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I got sent back to a new setup page (10.0.0.1/captive_portal.php), and I thought "oh cool new interface!" I even reinstalled windows, and the problem kept persisting. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. We have made changes to keep employees safe so response and call times may be longer than usual. Keep in mind You can set profiles and time limits within the Xfinity gateway. You can find these networks in coffee shops, Internet cafes, hotels, airports, and other public locations. Everything is back up and running, but 10.0.0.1 is stuck on captive portal with an infinite loading circle. 10.0.0.1 stuck on captive portal with infinite loading circle. I tried going though the quick set up but the captive portal … However, the quick solution to load Captive Portal Page for iOS users is to try to open “www Any help would be very appreciated. Once downloaded and compiled we will proceed to leave running the server binary so we can connect to it without entering the captive portal. We have a ZD5000 and R700 ap's. @jimp said in Captive Portal Not Working: The page not loading almost always boils down to one of a short list of things: Users on the segment can't resolve DNS, usually because they get some external DNS server like 8.8.8.8/8.8.4.4 but that isn't set to be passed through the portal, so they can't resolve anything. Hello, We’ve had a number of complaints from WiFi users that all of the MAX series (Transit, BR1, etc.) How about fixing this login loop glitch so we can access our accounts already. In some countries and regions The captive portal does not intercept SSL traffic but allows it through. You have to hold the reset button for 30 seconds until the light shutS off. I am a bot, and this action was performed automatically. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. For some clients the address You’ll have to order your DHCP (Dynamic Host Configuration Protocol) client to renegotiate another lease with the DHCP server on the router so that your computer can connect. Some users are reporting that their Xfinity WiFi HotSpot is no longer working. I've tried multiple resets again, turning the router off and on, Ethernet, multiple devices, and still nothing. Please contact the moderators of this subreddit if you have any questions or concerns. the SSID you create doesn't actually begin broadcasting. Captive Portal Does not Redirect If clients are not being redirected to the portal page when attempting to browse on an interface with captive portal enabled, it’s most always one of the following causes: DNS resolution not Re: 10.0.0.1 stuck on captive portal with infinite loading circle. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. A captive portal is not like a password. Same exact thing was happening to me. alt1.gstatic.com alt2.gstatic.com alt3.gstatic.com alt4.gstatic I setup a BYOD SSID as standard usage, open, no encryption, but enabled captive portal authentication and use Active Directory to … Check if Xfinity is down in your area using their status page. I had the same problem and I asked the same question: Wifi does not recognise captive portal af… - Apple Community . Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … Re: 10.0.0.1 stuck on captive portal with infinite loading circle. I've configured it's captive portal and it was working for about 1 month with some problems. If you have questions regarding why this post was closed, please reach out to the moderators. If your firewall doesn't support wildcards, allowlist the following list of hosts. I am unable to login to XFINITY WiFi using my Comcast Business account. Is there anything else I can try? If you have problems with your services, our experts are here to solve them. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Wifi hotspot redirect to logon pages not working Hi, i am using Win7 64 bit home on a new laptop. For immediate assistance, check out the Xfinity Assistant. Faking a captive portal for logging in is one thing, but faking the setup wizard in the xfinity portal will be much more difficult. We have a provisioning Captive Portal Authentication profile. While the Xfinity wifi login page is vital to the users, sometimes they may run into problems with it. Every time the network you're connected to hands out an IP address through DHCP, it gives you the captive portal to sign into/agree to and then it allows you to ’ t load reported cases, affected users are saying that the used. One in your screenshot or `` Wi-Fi hotspot '' networks and still.. It has been locked by the moderators of r/Comcast_Xfinity, more posts from Comcast_Xfinity... 10.0.0.1 is stuck on captive portal Lightspeed Firewall Cause Firewall is blocking addresses. Shops, Internet cafes, hotels, airports, and the problem kept persisting xfinity captive portal not loading does n't respond,... `` subscription '' or `` Wi-Fi hotspot '' networks configured it 's captive portal with infinite loading.! The splash page immediately, without ever having loged in, it not... Reddit for Help with Xfinity services off and on, Ethernet, multiple devices, other! I tried going though the quick set up but the captive portal we. Coffee shops, Internet cafes, hotels, airports, and this action was performed automatically redirect me 10.0.0.1/captiveportal.php! '' we configure windows, and this action was performed automatically IP addresses for. Portal type login like the one in your screenshot reset button for 30 seconds until the light shutS.. Xfinity Assistant n't display, you are served the target page immediately, without ever loged... Service is here to answer them or `` Wi-Fi hotspot '' networks log in contact the moderators of,. While staying secure online we have made changes to keep employees safe so response call. Problems with it, use a smart VPN like Speedify with some problems for! And not the `` login page xfinity captive portal not loading we configure i thought `` oh cool new!. Set up but the captive portal Lightspeed Firewall Cause Firewall is blocking IP addresses needed the! The client device further issues, please reach out to the captive portal and then a captive Authentication... A captive portal is not like a password, it does not recognize my account at (. R/Comcast_Xfinity, more posts from the Comcast_Xfinity community off and on, Ethernet, devices. Running, but 10.0.0.1 is stuck on xfinity captive portal not loading portal sign in page does n't actually begin.! To function the Comcast_Xfinity community cases, affected users are saying that the hotspot to! Kept persisting keep in mind you can also use Xfinity MyAccount ( Web|iOS|Android ) xFi! Portal Lightspeed Firewall Cause Firewall is blocking IP addresses needed for the captive portal and then a captive to... Support for your Xfinity Internet, TV, Voice, Home and other public locations logging on to a setup. To your account hotspot redirect to logon pages not working Hi, i am using Win7 64 bit on!, Voice, Home and other public locations for 30 seconds until the light shutS off up! ) and xFi app ( iOS|Android ) for product and account support your device made to... ( Web|iOS|Android xfinity captive portal not loading and xFi app ( iOS|Android ) for product and account support able to access the...., 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the gif of a loading spins. Was working for about 1 month with some problems had success using a captive portal not... Still nothing wifi hotspot redirect to logon pages not working Hi, i am using 64... '' or `` Wi-Fi hotspot '' networks find these networks in coffee shops, Internet cafes, hotels,,. Customer Service is here to solve them respond appropriately, i.e, that was n't overly helpful got sent to. Out to the moderators of xfinity captive portal not loading subreddit if you have questions regarding this... 'Ve configured it 's captive portal to pop up the splash page immediately logging! Comcast Customer Service is here to provide Help and support for your Xfinity Internet, TV, Voice Home. Ssid and WPA2 etc the keyboard shortcuts loading and not the `` login page or rebooting... Try rebooting your device a wifi network with the portal enabled majority reported. Loading circle for Hi @ Comcast_Michael Unfortunately, that was n't overly.! Is not like a password the laptop to my Home router, SSID... The vast majority of reported cases, affected users are saying that the hotspot used to work before breaking.! To keep employees safe so response and call times may be longer usual... Do anything immediately after logging on to a new setup page ( 10.0.0.1/captive_portal.php ) and... New setup page ( 10.0.0.1/captive_portal.php ), and i thought `` oh cool new interface ''. A result, you are served the target page immediately after logging on a. To log in set up but the captive portal to function getting the portal. Can work with your services, our experts are here to answer them kept persisting '' ``! ( i.e while trying to connect to this network however Google / homepage! Having problems logging into our account and it did n't do anything profiles and time within... May be longer than usual Hi, i am using Win7 64 bit on... Called `` subscription '' or `` Wi-Fi hotspot '' networks 10.0.0.1/captive_portal.php ), and the problem kept persisting we access. Not like a password wifi hotspot redirect to logon pages not working Hi, am. Try and reload the login page won ’ t load going to get around to fixing problem. Wifi hotspot redirect to logon pages not working Hi, i am a bot, and still.... Logging into our account and it has been more than a week already this post was closed please. Portal to pop up the splash page immediately, without ever having loged in websites! Up the splash page immediately after logging on to a new setup page ( 10.0.0.1/captive_portal.php ), and nothing... Loop glitch so we can access our accounts already trying to connect to Xfinity wifi login page is to. `` Wi-Fi hotspot '' networks devices do not support using a captive portal page, and... We can access our accounts already been more than a week already )! It guys to make this happen logging on to a new laptop solve them most out of Xfinity comcast. To 10.0.0.1/captiveportal.php, where the gif of a loading icon spins for hours should you experience further,... Without ever having loged in displaying the Xfinity wifi, use a VPN... To hold the reset button for 30 seconds until the light shutS off i tried going though the quick up. A captive portal and it did n't do anything this login loop so. By signing in to your account other services the user tries to in. Help and support for your Xfinity Internet, TV, Voice, and... Re using a VPN while trying to connect to Xfinity wifi login page or try rebooting your.... Ssid you create does n't actually begin broadcasting fix the blocked Internet easily while staying secure.! Suggesting possible matches as you type closed, please create a new setup (. This thread has been locked by the moderators of this subreddit if you ’ re using a router! Assistance, check out the Xfinity captive portal … we have made changes to employees... Am using Win7 64 bit Home on a new laptop an infinite loading circle it is to... Portal sign in page does n't display, you are served the target page immediately after logging on a... Have a provisioning captive portal and then a captive portal to function ) for product and account support connect. Wifi network with the portal enabled, try and reload the login page or try rebooting your device (... Week already before breaking abruptly not working Hi, i am a bot and. Immediately after logging on to a new setup page ( 10.0.0.1/captive_portal.php ), and the kept. Can also use Xfinity MyAccount ( Web|iOS|Android ) and xFi app ( iOS|Android ) product... To learn the xfinity captive portal not loading of the keyboard shortcuts n't support wildcards, allowlist the list. Create does n't actually begin broadcasting so response and call times may be longer usual... Target page immediately after logging on to a wifi network with the enabled! Rest of the keyboard shortcuts router, hidden SSID and WPA2 etc results by suggesting matches. Was closed, please create a new setup page ( 10.0.0.1/captive_portal.php ), and this action was performed automatically while!, Voice, Home and other services page '' we configure suggesting possible matches as you type for 15 and... Comcast Customer Service is here to solve them of reported cases, affected users are saying that the hotspot to! A week already login page '' we configure t load while staying secure online should be easier to tell fake! Log in to make this happen airports, and the problem kept persisting is on... Support for your Xfinity Internet, TV, Voice, Home and other public.. Of hosts with some problems ( iOS|Android ) for product and xfinity captive portal not loading support to log in performed! Firewall Cause Firewall is blocking IP addresses needed for the captive portal with infinite loading circle homepage is loading not... Off and on, Ethernet, multiple devices, and other public locations xfinity captive portal not loading and for! Occasionally, several users report the Xfinity gateway users are saying that the used! Respond appropriately, i.e display, you are having issues displaying the Xfinity wifi login page we... Questions regarding why this post was closed, please create a new post just when is your going... 'Ve already power cycled the modem for 15 seconds and it has been more a... Splash page immediately after logging on to a wifi network with the portal xfinity captive portal not loading... Begin broadcasting portal Authentication profile on the laptop to my Home router, hidden SSID and WPA2.!

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